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Frequently Asked Questions
Our company's products can be used for 30000-50000 hours under normal conditions, which can fully meet the needs.
Our company's prices are already the most favorable among products of the same industry type, and the quality is greatly guaranteed, with a high cost performance. Please rest assured to choose.
Our company's products are usually shipped within 3-4 weeks. In case of special circumstances, we will negotiate with you and handle them properly.
Samples and bulk orders, whether in terms of material selection or operation, are the same, and you can proceed with sample sealing recognition.
We can provide free samples for you to test, or we can make improvements according to your requirements.
Our company's ball products all use Japanese original NMB balls, ensuring absolute stability in terms of noise and lifespan indicators.
Our products undergo full QC inspection during the production process, and after full inspection, they are randomly inspected by QA. To ensure that all products provided to customers are satisfactory and problem free to the greatest extent possible. When there are problems with the product, we have dedicated quality engineers to coordinate and respond quickly. Through professional analysis, identify the problem and solve it, fully taking responsibility for the customer.
Our company provides 7 * 24-hour online service in after-sales service, and arranges for dedicated personnel to handle any problems as soon as possible; In terms of value-added services, we will provide free samples and door-to-door delivery, assist customers in testing samples, and provide free consultation on cooling solutions; VIP service (ranked among the top 10 in annual sales, timely payment, monthly payment of over 200000 yuan.) will provide engineer assistance in development, technical training services, priority sampling, priority delivery, priority orders, dedicated personnel coordination, and priority recommendation of new products and technologies.
Our company strictly operates in accordance with the requirements of ISO9001 quality management system and ISO14001 environmental management system, fully ensuring product quality and meeting customer requirements for "high cost performance" products.